SHIPPING POLICY

FLAT RATE NZ SHIPPING:   $10 STANDARD   |   $14 RURAL   |   $15 FRAGILE   |   $49 OVERSIZE

OR FREE PICKUP IN OAMARU  

The greatest care is taken in parcelling up your special items to send them to you.

Please know, that local pick-up is welcome, and choosing to send items can be a risk, particularly if goods are fragile. If you're able to collect your purchases, this is ideal.

 

For shipping of fragile or oversize items, extra cost is built into the flat shipping rate to cover packaging and delivery costs.  We will take the best care to package it safely for transit for you. 

 

We use Courierpost & NZ Post Tracked services, with expected delivery timeframes of 1-3 days after dispatch.

If you need an item to arrive by a set date, please contact first to make arrangements. Please know this is a small, family-run business, and timeframes can be slower during school holidays for example. 


Because of the nature of the wide and varied creative items we represent, shipping arrangements may be flexible too. If you have queries about shipping timeframes, costs or services, please contact hello@incdesignstore.co.nz

International delivery: please email hello@incdesignstore.co.nz 

RETURN POLICY

Please purchase carefully, and ask questions, or try for size before you buy. Returns are generally not accepted unless items are faulty. This is a small business supporting small creative NZ businesses and returns for an alternative product or store credit are at the discretion of INC. 

PAYMENT METHOD

In-store, you're welcome to pay by credit, debit, eftpos or cash. Online at this time payments are accepted by NZ bank transfer: Tinch Design Studio 06-0869-0538173-25

Lay-by is available for purchases of $50 or more. Goods remain here until paid for in full. Full payment to be made within 3 months of initial purchase. A non-refundable deposit is set by you (minimum 10% of total value) .

Please contact to arrange a lay-by hello@incdesignstore.co.nz

INC. STORE

Email:  hello@incdesignstore.co.nz

Phone: 0212456063

Address: 18 Greta Street, Oamaru, NZ

OPENING HOURS

Fridays & Saturdays 11-4pm

Or anytime by appointment!

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© 2020 by Tinch Design Studio

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