Frequently asked questions
When can I visit the shop?
Regular hours are Fridays & Saturdays 11am - 4pm during the year (outisde of Christmas & New Year period which may have extra hours).
Because the store is also Helen's studio, and inside our home, weekends, weekdays, and even evening visits are possible - but please make a time first.
How can I pay?
In-store there is eftpos! Debit/eftpos/credit card or cash.
How do you select the items in the shop?
Helen is a designer and curator. Items that are in the shop have been handpicked because she personally uses them, has a close affiliation with the creative behind them, and truly believes in its ingenuity, thoughtfulness, quality and longievity. They sit well alongside the other items here and serve a purpose in our home and lives as being functional, useful and beautiful.
I can't find something in the online store, why?
Because many of the items in store are in limited supply, one-offs, bespoke or highly sought after, not everything will be found in the online store. It's truly best to visit to experience everything properly! If you've seen something on social media, just ask for details - always more than happy to send you extra photos, videos, measurements & details. So, please just make contact!
Do you gift-wrap?
I changed my mind about a purchase, can I exchange?
This is a small business supporting small NZ creatives, every item here is limited edition, bespoke and unique. Generally returns are not an option and we encourage you to try-on, ask questions and choose carefully before committing to purchasing.